Outage in Tessian EU

Issue with Office Add-in checks and Core Email Protection via API - Identified.

Resolved Minor
April 07, 2025 - Started 27 days ago - Lasted about 1 hour

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Outage Details

Since 11:27 UTC, there has been a service disruption affecting Live Syncing and Office Add-in checks. API integration has not been processing/checking emails, and M365 add-in checks have been failing, possibly leading to increased latency. The issue has now been been identified, and an internal network policy change has been implemented to alleviate the issue.
Latest Updates ( sorted recent to last )
IDENTIFIED 27 days ago - at 04/07/2025 12:42PM

Since 11:27 UTC, there has been a service disruption affecting Live Syncing and Office Add-in checks.

API integration has not been processing/checking emails, and M365 add-in checks have been failing, possibly leading to increased latency.

The issue has now been been identified, and an internal network policy change has been implemented to alleviate the issue.

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