Intermittent Gateway Delivery Issues — [451 ECONNREFUSED]

After additional investigation, we're deploying an additional fix for the potential cause. The team is now monitoring the results to confirm a full resolution.

The team has deployed a fix for a contributing cause, and is monitoring the results.
Things remain stable, and they continue a thorough investigation into the full incident.

The situation remains stable, with no re-occurrence.
The team is making progress into the investigation of the original cause, and will keep this incident open and monitoring until that is complete.

For impacted tenants, Gateway performance has remains stable for the last day.
The team remains in heightened monitoring as they continue to work on initial cause investigation.

All impacted Gateways have been remediated by Engineering.
They continue to monitor closely and investigate the initial cause.

A small number of US hosted customers may have experienced delays with email delivery routed through their Tessian Gateway, beginning the morning of June 26th.

You can confirm by logging into your Tessian Portal: Integrations > Email Deployments > Gateway > Alerting to check deliveries via Gateway Alerting Page.

Engineering is actively working to remediate all impacted Gateways, if not done so already. Please open a support ticket via the Portal if you would like more information, or if you are still awaiting remediation.