Outage in Tettra
Partial Outage - Some paid accounts defaulting to billing screen
Resolved Minor
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Outage Details
We are investigating an issue with our billing system that is defaulting some paid teams to the billing page.
Components affected
Tettra app.tettra.coLatest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 04/19/2024 03:16PM
We have restored access to all the affected accounts and are monitoring the situation.
IDENTIFIED
about 1 year ago - at 04/19/2024 02:14PM
We have identified the issue with our billing system that is blocking some paid teams from accessing their customers. We are currently in the process of fixing it.
INVESTIGATING
about 1 year ago - at 04/19/2024 02:13PM
We are investigating an issue with our billing system that is defaulting some paid teams to the billing page.
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