Outage in Tettra

Partial Outage - Some paid accounts defaulting to billing screen

Resolved Minor
April 19, 2024 - Started 8 months ago - Lasted about 1 hour
Official incident page

Need to monitor Tettra outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Tettra, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating an issue with our billing system that is defaulting some paid teams to the billing page.
Components affected
Tettra app.tettra.co
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/19/2024 03:16PM

We have restored access to all the affected accounts and are monitoring the situation.

IDENTIFIED 8 months ago - at 04/19/2024 02:14PM

We have identified the issue with our billing system that is blocking some paid teams from accessing their customers. We are currently in the process of fixing it.

INVESTIGATING 8 months ago - at 04/19/2024 02:13PM

We are investigating an issue with our billing system that is defaulting some paid teams to the billing page.

Latest Tettra outages

Tettra web app is down - over 2 years ago
Webapp is down - almost 3 years ago

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime