Outage in TextMagic

Issues with payment [Credit Card]

Resolved Minor
March 29, 2023 - Started almost 3 years ago - Lasted 5 days
Official incident page

Incident Report

There is an issue with processing some Credit Card payments through our system. You should see the following error message: "We were unable to process your credit card. Enabled events for the provided webhook do not include the required 3DS events." Our developers are actively working on a fix. Payments through Bank transfer and PayPal are not affected.

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 04/03/2023 07:43AM

This incident has been resolved.

IDENTIFIED almost 3 years ago - at 03/29/2023 05:29PM

There is an issue with processing some Credit Card payments through our system.
You should see the following error message: "We were unable to process your credit card. Enabled events for the provided webhook do not include the required 3DS events."

Our developers are actively working on a fix.

Payments through Bank transfer and PayPal are not affected.

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