Outage in Thinkful
Thinkchat Down; Dashboards Delayed
Resolved MinorIncident Report
We have identified that Thinkchat messages being sent by students are not being received by educators. We have also identified that there is a delay for some student progress to be displayed on student dashboards. Engineering is actively investigating.
Latest Updates ( sorted recent to last )
RESOLVED
over 4 years ago - at 06/07/2021 11:17PM
This incident has been resolved.
MONITORING
over 4 years ago - at 06/07/2021 07:28PM
Thinkchat is back online, and new student progress is being displayed on student dashboards. The remaining problem to solve is restoring the student progress from the last few days to dashboards.
INVESTIGATING
over 4 years ago - at 06/07/2021 05:06PM
We have identified that Thinkchat messages being sent by students are not being received by educators. We have also identified that there is a delay for some student progress to be displayed on student dashboards. Engineering is actively investigating.
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