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Outage in Thinkific

Asset Library Outage

Resolved Minor
September 28, 2026 - Started 7 days ago - Lasted about 6 hours
Official incident page

Incident Report

We're aware some users are experiencing issues loading the Asset Library, uploading assets such as videos to lessons, or downloading assets. Our team is investigating and working on a fix. We'll share updates here as we have them. Thanks for your patience.
Components affected
Thinkific Application

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 09/28/2026 07:56PM

Our engineering team identified the issue as a problem with the system responsible for loading the Asset Library and has since fixed the issue.

INVESTIGATING 7 days ago - at 09/28/2026 01:58PM

We're aware some users are experiencing issues loading the Asset Library, uploading assets such as videos to lessons, or downloading assets. Our team is investigating and working on a fix. We'll share updates here as we have them. Thanks for your patience.

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