Outage in ThinkOn
[CGY4] Service disruption with M365
Resolved MajorIncident Report
We are currently experiencing a service disruption affecting our Veeam M365 service hosted in the CGY4 data centre.
Our engineering team is actively investigating the issue and working to restore services as quickly as possible. At this time, you may experience interruptions or delays when accessing or using the service.
We understand the importance of this service to your operations and appreciate your patience while we work toward resolution. Thank you for your understanding."
Components affected
ThinkOn CGY4 Veeam M365Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 05/27/2026 08:12PM
Our team has confirmed the issue has been resolved and systems are now operational.
IDENTIFIED
18 days ago - at 05/27/2026 12:27PM
We are continuing to work towards a resolution.
IDENTIFIED
19 days ago - at 05/26/2026 05:58PM
We have isolated the issue and are currently working toward a solution. We’ll provide further updates as soon as we have more information.
INVESTIGATING
19 days ago - at 05/26/2026 04:10PM
We are continuing to investigate a service disruption affecting our Veeam M365 service in the CGY4 data center.
Service interruptions or delays may persist. We appreciate your continued patience as we work toward resolution.
INVESTIGATING
19 days ago - at 05/26/2026 04:11AM
We are continuing to investigate a service disruption affecting our Veeam M365 service in the CGY4 data center.
Service interruptions or delays may persist. We appreciate your continued patience as we work toward resolution.
INVESTIGATING
20 days ago - at 05/25/2026 08:39PM
We are currently experiencing a service disruption affecting our Veeam M365 service hosted in the CGY4 data centre.
Our engineering team is actively investigating the issue and working to restore services as quickly as possible. At this time, you may experience interruptions or delays when accessing or using the service.
We understand the importance of this service to your operations and appreciate your patience while we work toward resolution. Thank you for your understanding."
Latest ThinkOn outages
CGY4 Network Connectivity lost - about 4 hours ago
Veeam O365 MEL3 down - 15 days ago
[OTT2] vCloud Access is Unavailable - about 2 months ago
[OTT] Service Disruption - about 2 months ago
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