Outage in Thread

Webhook Processing Delay

Resolved Minor

February 04, 2026 - Started 10 days ago - Lasted 25 minutes
Official incident page

Incident Report

We are currently investigating an issue causing delays in our webhook processing pipeline. As a result, inbound webhook events may take longer than expected to be processed and reflected in downstream systems. All other platform services remain fully operational. Our engineering team is working to identify the source of the slowdown and restore normal processing speeds. Further updates will be provided as they become available. Thank you for your patience and understanding.

Components affected

Thread Inbox, Messenger, & Admin Thread Message Processing

Need to monitor Thread outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 10 days ago - at 02/04/2026 04:17PM

This incident has been resolved.

MONITORING 10 days ago - at 02/04/2026 04:12PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 days ago - at 02/04/2026 03:53PM

We are currently investigating an issue causing delays in our webhook processing pipeline. As a result, inbound webhook events may take longer than expected to be processed and reflected in downstream systems. All other platform services remain fully operational.

Our engineering team is working to identify the source of the slowdown and restore normal processing speeds. Further updates will be provided as they become available.

Thank you for your patience and understanding.

Latest Thread outages

Delay in real time events from Connectwise - 5 days ago

Webhook Processing Delay - 11 days ago

OTP Passwords not being sent - 23 days ago

Inbox Slowness - 23 days ago

Cloudflare outage - about 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook