Outage in Thread
PSA Webhook delays
Resolved MinorIncident Report
Summary AI Generated
Thread experienced webhook processing delays affecting message processing for approximately 1.2 hours on July 6, 2026. A subset of platform events were delayed, causing updates to take longer than expected to reflect in the system. The team identified the issue, implemented mitigation measures to clear the backlog, and resolved the incident.
We are currently experiencing delays in processing a subset of platform events. As a result, some updates may take longer than expected to be reflected in the system.
Our team has identified the issue and has implemented mitigation measures to reduce the backlog and restore normal processing. We are continuing to monitor progress closely.
We will provide another update as more information becomes available.
Components affected
Thread Message ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 07/06/2026 02:45PM
This incident has been resolved.
INVESTIGATING
about 1 month ago - at 07/06/2026 01:39PM
We are currently experiencing delays in processing a subset of platform events. As a result, some updates may take longer than expected to be reflected in the system.
Our team has identified the issue and has implemented mitigation measures to reduce the backlog and restore normal processing. We are continuing to monitor progress closely.
We will provide another update as more information becomes available.
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