Outage in ThreatDown

AWS Service Issue

Resolved Minor
October 20, 2025 - Started 2 days ago - Lasted about 9 hours
Official incident page

Incident Report

We are currently experiencing a service disruption affecting several components within Nebula and OneView due to an issue with AWS. You may encounter the following issues: Analytics functionality within the Managed Detection and Response (MDR) service. Notifications may not load or be manageable within the console. Integrations may fail to load or function as expected. Our teams are actively investigating the issue. We will provide updates as more information becomes available.
Components affected
ThreatDown Nebula ThreatDown OneView

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Latest Updates ( sorted recent to last )
INVESTIGATING 3 days ago - at 10/20/2025 05:50AM


We are currently experiencing a service disruption affecting several components within Nebula and OneView due to an issue with AWS.

You may encounter the following issues:

Analytics functionality within the Managed Detection and Response (MDR) service.
Notifications may not load or be manageable within the console.
Integrations may fail to load or function as expected.



Our teams are actively investigating the issue. We will provide updates as more information becomes available.

MONITORING 3 days ago - at 10/20/2025 09:45AM

The following issue has been resolved from the service disruption.


Analytics functionality within the Managed Detection and Response (MDR) service. 


We are still monitoring the situation as users are still experiencing issues with integrations, notifications, and performance degradation in the consoles. 

MONITORING 3 days ago - at 10/20/2025 09:54AM

The following issue has been resolved from the service disruption.


Integrations failing to load or function as expected. 


We are still monitoring the situation as users are still experiencing issues with, notifications, and performance degradation in the consoles. 

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