Outage in ThreatLocker
Some Customers are reporting missing logs on FedRAMP
Resolved MinorIncident Report
Summary AI Generated
ThreatLocker's FedRAMP Portal experienced missing logs for approximately five days, during which new log data was not displaying and the Unified Audit was briefly unavailable, though data continued to queue in the background. The root cause was identified and a fix was implemented, with efforts focused on restoring and migrating logs from affected days. The incident was fully resolved on August 10, 2026, with support available for any remaining log discrepancies.
We are currently investigating this issue.
Components affected
ThreatLocker Portal [Instance FedRAMP]Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 08/10/2026 03:13PM
This incident has been resolved. If you are having any issues with missing logs, please reach out to Support.
IDENTIFIED
21 days ago - at 08/06/2026 06:41PM
The issue has been identified, and a fix is currently being implemented. We are still actively working to restore and migrate logs from previous days. We will update this once the logs are restored.
IDENTIFIED
22 days ago - at 08/05/2026 07:48PM
The issue has been identified, and a fix is currently being implemented. Logs from today are now visible within the portal. We are actively working to restore and migrate logs from previous days. We will update this once the logs are restored
IDENTIFIED
22 days ago - at 08/05/2026 06:55PM
The issue has been identified, and a fix is currently being implemented. Logs from today are now visible within the portal. We are actively working to restore and migrate logs from previous days.
INVESTIGATING
22 days ago - at 08/05/2026 03:49PM
We are continuing to investigate. New data is not showing in the portal but is queued.
INVESTIGATING
22 days ago - at 08/05/2026 02:54PM
We are continuing to investigate. The Unified Audit may be unavailable for a couple of minutes.
INVESTIGATING
22 days ago - at 08/05/2026 02:22PM
We are currently investigating this issue.
Latest ThreatLocker outages
Degraded performance on instance H - 1 day ago
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Degraded performance on Instance F - 6 days ago
Performance Impacts - 7 days ago
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