Outage in ThreatLocker
Device Check-ins On Instance D Appearing Offline
Resolved MinorIncident Report
Summary AI Generated
A minor incident on ThreatLocker's Portal Instance D caused devices to incorrectly appear offline for approximately 32 minutes. Despite the visual status issue, devices continued reporting, producing UA logs, and accepting agent actions throughout the incident. The root cause was identified and resolved, with machines returning to correct check-in status.
Machines on D might appear as offline. However, devices should still be reporting and producing UA logs, and accepting agent actions. We are actively investigating the issue at this time.
Components affected
ThreatLocker Portal [Instance D]Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 10/03/2026 01:29PM
We have identified the cause and machines should now be showing as checking in.
IDENTIFIED
4 days ago - at 10/03/2026 01:00PM
Machines on D might appear as offline. However, devices should still be reporting and producing UA logs, and accepting agent actions. We are actively investigating the issue at this time.
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