Outage in ThreatX

Scaler performance degradation in Central Canada region

Resolved Minor
August 10, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

ThreatX Security Operations has detected what appears to be a performance degradation affecting hosted sensors in certain regions in Canada. Affected customers may experience intermittent degraded performance. ThreatX Operations is actively investigating this incident to determine the extent of the impact and what corrective action can be taken.
Components affected
ThreatX Hosted WAF
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/10/2024 04:54AM

ThreatX Operations has confirmed this incident is no longer active.

IDENTIFIED 4 months ago - at 08/10/2024 03:37AM

ThreatX Operations has identified the issue as originating in a cloud services provider and affecting a small subset of ThreatX customers. ThreatX SOC is contacting affected customers directly to coordinate responses.

INVESTIGATING 4 months ago - at 08/10/2024 03:23AM

ThreatX Security Operations has detected what appears to be a performance degradation affecting hosted sensors in certain regions in Canada. Affected customers may experience intermittent degraded performance. ThreatX Operations is actively investigating this incident to determine the extent of the impact and what corrective action can be taken.

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