Outage in ThreatX

Service Outage

Resolved Major
February 05, 2025 - Started 3 months ago - Lasted about 7 hours
Official incident page

Need to monitor ThreatX outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including ThreatX, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing an outage impacting our main platform and API services due to an issue with our hosting provider, IBM. Our team is actively working with IBM to resolve the problem and restore service as quickly as possible. All sensors and protection remain fully operational. We will provide updates as soon as we have more information.
Components affected
ThreatX Provisioning API ThreatX Event Gateway ThreatX Dashboard ThreatX Backend Risk Analytics Engine
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/05/2025 10:04PM

This incident has been resolved.

MONITORING 3 months ago - at 02/05/2025 05:32PM

All ThreatX services are operating within normal parameters. This incident is now resolved.

MONITORING 3 months ago - at 02/05/2025 05:20PM

ThreatX Engineering is continuing to monitor closely as our hosting provider continues to restore connectivity to affected services. Some processing delays may continue to exist as affected systems recover. We will update the status page once all services are operating within normal parameters.

MONITORING 3 months ago - at 02/05/2025 05:05PM

Our hosting provider, IBM, has begun restoring services that were impacting ThreatX. As systems come back online, some processing delays may occur. ThreatX Engineering is monitoring closely and will update the status page once all services are operating within normal parameters.

INVESTIGATING 3 months ago - at 02/05/2025 03:50PM

We are currently experiencing an outage impacting our main platform and API services due to an issue with our hosting provider, IBM. Our team is actively working with IBM to resolve the problem and restore service as quickly as possible. All sensors and protection remain fully operational. We will provide updates as soon as we have more information.

Latest ThreatX outages

API and Ctrlx Outage - about 2 months ago
Backend service outage - 2 months ago
Degraded performance on ThreatX Dashboard - 2 months ago
Intermittent Service Outages / Delays - 3 months ago
Processing delays for sensor updates - 7 months ago

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook