Outage in ThreatX
Degraded performance on ThreatX Dashboard
Resolved MinorIncident Report
ThreatX Engineering has identified degraded performance and intermittent timeouts affecting the ThreatX Dashboard page. The problem appears to be an intermittent issue at this time. ThreatX Engineering is actively investigating this issue and will provide updates as more information becomes available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 02/25/2025 07:17PM
ThreatX Engineering believes the problem has been addressed. All customers should now be able to login without delays through all SSO providers.
INVESTIGATING
11 months ago - at 02/25/2025 05:29PM
ThreatX Engineering has observed the connection issues appear to be subsiding. At this time we are no longer observing client timeouts for any customer attempting to log in to the ThreatX Dashboard. We will continue to monitor and troubleshoot for slow login symptoms.
INVESTIGATING
11 months ago - at 02/25/2025 04:57PM
ThreatX Engineering is continuing to investigate this issue. We believe we have narrowed down the problem to customers using Microsoft Azure SSO to log in to the ThreatX Dashboard. All other functionality including application protection appears to be unaffected at this time.
ThreatX Engineering is actively investigating this issue and will provide updates as more information becomes available.
INVESTIGATING
11 months ago - at 02/25/2025 04:46PM
ThreatX Engineering has identified degraded performance and intermittent timeouts affecting the ThreatX Dashboard page. The problem appears to be an intermittent issue at this time. ThreatX Engineering is actively investigating this issue and will provide updates as more information becomes available.
Latest ThreatX outages
Dashboard outage - 6 months ago
Protect Ctrlx Down - 6 months ago
ThreatX Dashboard unavailable - 7 months ago
API and Ctrlx Outage - 11 months ago
Backend service outage - 11 months ago
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