Outage in Thrivist

Curve LMS Sites Unavailable

Resolved Major
September 17, 2019 - Started over 5 years ago
Official incident page

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Outage Details

We are investigating a redirect issue that is preventing users from logging into Curve.
Latest Updates ( sorted recent to last )
RESOLVED over 5 years ago - at 09/17/2019 03:01PM

Redis cache failed to clear when memory was reached. We have added more automatic cache clearing events and alarms to address the issue in the future.

MONITORING over 5 years ago - at 09/17/2019 02:38PM

We identified the issue as a problem with the caching database. We have cleared the cache and sites have recovered. We are monitoring the situation and identifying the cause.

INVESTIGATING over 5 years ago - at 09/17/2019 02:21PM

We are investigating a redirect issue that is preventing users from logging into Curve.

Latest Thrivist outages

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