Outage in Thrivist
Curve LMS Sites Unavailable
Resolved Major
September 17, 2019 - Started about 6 years ago
Official incident page
Official incident page
Incident Report
We are investigating a redirect issue that is preventing users from logging into Curve.
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 years ago - at 09/17/2019 03:01PM
Redis cache failed to clear when memory was reached. We have added more automatic cache clearing events and alarms to address the issue in the future.
MONITORING
about 6 years ago - at 09/17/2019 02:38PM
We identified the issue as a problem with the caching database. We have cleared the cache and sites have recovered. We are monitoring the situation and identifying the cause.
INVESTIGATING
about 6 years ago - at 09/17/2019 02:21PM
We are investigating a redirect issue that is preventing users from logging into Curve.
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Database Failover for Curve LMS - over 6 years ago
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