Outage in Thru Inc
Intermittent loss of a heartbeat by a subset of Thru Nodes in US service region
Resolved Minor
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Outage Details
Components affected
Thru Inc Data Transfers - External Server EndpointsLatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
A subset of Thru Nodes in the US service region has been intermittently losing heartbeat signals; however, we are highly confident that this issue has not impacted file transfers. Our team is actively investigating the cause of the heartbeat loss and is committed to resolving it promptly to maintain optimal system performance.
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