Outage in Thru Inc
Intermittent delays in multi-factor authentication (MFA) emails to login to the web portals.
Resolved MinorIncident Report
We're currently encountering an issue with a third-party service responsible for delivering multi-factor authentication (MFA) emails. As a result, users may experience delays in receiving their MFA codes via email to login to the web portals.
Components affected
Thru Inc Web portals Thru Inc Web Portals Thru Inc Web portals Thru Inc Web Portals Thru Inc Web Portals Thru Inc Web Portals Thru Inc Web Portals Thru Inc Web PortalsNeed to monitor Thru Inc outages?
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 04/24/2025 05:45AM
This incident has been resolved.
MONITORING
6 months ago - at 04/23/2025 10:51PM
A 3rd party vendor have remediated the issue causing disruption to MFA emails. We will continue to closely monitor.
IDENTIFIED
6 months ago - at 04/23/2025 10:44PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
6 months ago - at 04/23/2025 10:24PM
We're currently encountering an issue with a third-party service responsible for delivering multi-factor authentication (MFA) emails. As a result, users may experience delays in receiving their MFA codes via email to login to the web portals.
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