Outage in Thryv

Business Center Mobile App - Access Error

Resolved Major

November 25, 2025 - Started 5 months ago - Lasted about 1 hour
Official incident page

Incident Report

Current Status: Partial Outage Discovered: 11/25/2025 7:30 AM CST Resolved: Impacted Product: Business Center Mobile App Affected Feature: All Features What does this mean for you? Users are unable to access the BC mobile app at this time. Users are met with a blank screen and the app will not load. Current Workaround: Accessing Business Center on a mobile browser works as intended We are working diligently to resolve this issue; we will provide ongoing status updates.

Components affected

Thryv Business Center Mobile App

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/25/2025 04:37PM

The issue preventing users from accessing the Business Center mobile app has been fully resolved.

MONITORING 5 months ago - at 11/25/2025 03:24PM

A fix has been implemented and we are monitoring for any further issues.

IDENTIFIED 5 months ago - at 11/25/2025 03:19PM

Current Status: Partial Outage
Discovered: 11/25/2025 7:30 AM CST
Resolved:

Impacted Product: Business Center Mobile App
Affected Feature: All Features

What does this mean for you?
Users are unable to access the BC mobile app at this time. Users are met with a blank screen and the app will not load.

Current Workaround: Accessing Business Center on a mobile browser works as intended

We are working diligently to resolve this issue; we will provide ongoing status updates.

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