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Outage in Thycotic

Privileged Access Service / Cloud Suite: Tenants on Pod34 are unavailable

Resolved Major
June 13, 2025 - Started 10 months ago - Lasted about 9 hours
Official incident page

Incident Report

We are currently experiencing a service disruption for tenants hosted on Pod 34. Our team is working to identify the root cause and restore the service asap. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service. For any questions or concerns, please reach out to our support team at https://support.delinea.com.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/13/2025 02:33PM

This incident has been resolved.

MONITORING 10 months ago - at 06/13/2025 07:00AM

We are monitoring the service health.

INVESTIGATING 10 months ago - at 06/13/2025 06:18AM

We have applied mitigation actions, and initial observations indicate that the service is now accessible for tenants on Pod 34.

We continue to monitor the environment closely to ensure stability.

Thank you for your patience during this disruption. If you continue to experience any issues, please contact our support team at https://support.delinea.com.

INVESTIGATING 10 months ago - at 06/13/2025 05:45AM

We are currently experiencing a service disruption for tenants hosted on Pod 34. Our team is working to identify the root cause and restore the service asap.

We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service.
For any questions or concerns, please reach out to our support team at https://support.delinea.com.

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