Outage in Thycotic
Privileged Access Service / Cloud Suite - Pod34 Intermittent Issue
Resolved MinorIncident Report
We are currently experiencing a service disruption affecting Privileged Access Service tenants hosted on Pod34. Customers may encounter the following error when attempting to access the service:
"Query has failed: Storage layer exception occurred"
Our engineering team is actively investigating the issue and working to implement a fix. We apologize for the inconvenience and appreciate your patience as we work to restore normal service.
If you have any questions or concerns, please contact our support team at https://support.delinea.com
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/20/2025 07:23PM
This incident has been resolved.
MONITORING
11 months ago - at 05/20/2025 03:29PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
11 months ago - at 05/20/2025 02:32PM
We are currently experiencing a service disruption affecting Privileged Access Service tenants hosted on Pod34. Customers may encounter the following error when attempting to access the service:
"Query has failed: Storage layer exception occurred"
Our engineering team is actively investigating the issue and working to implement a fix. We apologize for the inconvenience and appreciate your patience as we work to restore normal service.
If you have any questions or concerns, please contact our support team at https://support.delinea.com
Latest Thycotic outages
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Delinea Cloud Suite Pod34 Emergency Maintenance - 2 months ago
Secret Server Cloud: US - RDP/SSH Connectivity Issues - 3 months ago
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