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Outage in Thycotic

All Regions - Secret Launching Errors on Secret Server Cloud and Platform

Resolved Minor
July 12, 2026 - Started 6 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are aware of an issue affecting the Delinea Platform and Secret Server Cloud where users may be unable to launch secrets, encountering the error "An error has occurred in Secret Server Cloud." Our team is actively investigating the root cause and will provide an update as more information becomes available.
Components affected
Thycotic Secret Server Cloud Thycotic Secret Server Cloud Thycotic Secret Server Cloud Thycotic Secret Server Cloud Thycotic Secret Server Cloud Thycotic Secret Server Cloud Thycotic Secret Server Cloud

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 07/12/2026 11:19AM

This incident has been resolved.

MONITORING 6 days ago - at 07/12/2026 09:40AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 days ago - at 07/12/2026 08:38AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 days ago - at 07/12/2026 07:04AM

We are aware of an issue affecting the Delinea Platform and Secret Server Cloud where users may be unable to launch secrets, encountering the error "An error has occurred in Secret Server Cloud." Our team is actively investigating the root cause and will provide an update as more information becomes available.

Latest Thycotic outages

Platform: Global - SCIM Timeout Issue - 4 days ago
Secret Server Cloud: US - Investigating UI and RPC issues - 8 days ago
Platform: US - Login and Access Issues - about 2 months ago
Secret Server Cloud: US, UK and CA - Distributed Engine Connectivity Issue Affecting Secret Access - about 2 months ago
Secret Server Cloud: EU - Intermittent failures with API calls and Launching Secrets - 2 months ago

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