Outage in Thycotic

Platform: Global - SCIM Timeout Issue

Resolved Minor

July 13, 2026 - Started 5 days ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating an issue affecting Delinea Platform where SCIM synchronization is experiencing timeouts on new user/group creation. This issue is primarily impacting customers with large group sizes (thousands of users per group). It has caused slow performance and, in some cases, login failures. As a mitigation step, SCIM Public Preview has been disabled to minimize further impact. Our team is actively investigating the root cause and will provide updates as more information becomes available.

Components affected

Thycotic Platform Thycotic Platform Thycotic Platform Thycotic Platform Thycotic Platform Thycotic Platform Thycotic Platform

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 07/13/2026 11:16PM

A fix for the SCIM timeout issue has been implemented. Performance has returned to normal, and SCIM synchronization is functioning as expected.

This incident is now resolved. If you continue to experience any related issues, please contact our support team at https://support.delinea.com

Thank you for your patience.

INVESTIGATING 5 days ago - at 07/13/2026 06:00PM

We are currently investigating an issue affecting Delinea Platform where SCIM synchronization is experiencing timeouts on new user/group creation. This issue is primarily impacting customers with large group sizes (thousands of users per group).

It has caused slow performance and, in some cases, login failures. As a mitigation step, SCIM Public Preview has been disabled to minimize further impact.

Our team is actively investigating the root cause and will provide updates as more information becomes available.

Latest Thycotic outages

All Regions - Secret Launching Errors on Secret Server Cloud and Platform - 6 days ago

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Platform: US - Login and Access Issues - about 2 months ago

Secret Server Cloud: US, UK and CA - Distributed Engine Connectivity Issue Affecting Secret Access - about 2 months ago

Secret Server Cloud: EU - Intermittent failures with API calls and Launching Secrets - 2 months ago

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