Outage in Tibus

Outage affecting multiple services on our infrastructure

Resolved Major

February 20, 2026 - Started 18 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Tibus IMAP Tibus DNS Servers Tibus POP Tibus DNS Management Web Interface Tibus Dublin (Managed Hosting) Tibus Live Audio Streaming Tibus SMTP Tibus Dublin (Colocation & Bare Metal) Tibus Webmail

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Latest Updates ( sorted recent to last )

RESOLVED 17 days ago - at 02/20/2026 10:46AM

Tibus experienced an issue with its BGP routing this morning. It began at 0855 and was resolved at 0940. Impact was sites and applications being unavailable to some internet users intermittently for the duration of that time period.

Sorry for any anxiety this problem caused.

We will document our root cause analysis and distribute this through your account contacts.

We continue to observe the networks concerned but at this stage the issue is resolved and services have returned to normal.

MONITORING 18 days ago - at 02/20/2026 09:50AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 18 days ago - at 02/20/2026 09:35AM

We are continuing to investigate this issue.

INVESTIGATING 18 days ago - at 02/20/2026 09:08AM

We are currently investigating this issue.

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