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Outage in Ticket Tailor

Reports of PayPal payments failing

Resolved Minor
October 29, 2025 - Started 4 months ago - Lasted 2 days

Incident Report

We are investigating reports that some PayPal payments are not going through. We are working with PayPal to understand the errors.

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Latest Updates ( sorted recent to last )
INVESTIGATING 4 months ago - at 10/31/2025 10:43AM

We are still waiting for help from PayPal to investigate these reports. This is only affecting a small number of PayPal orders.

INVESTIGATING 4 months ago - at 10/29/2025 04:34PM

We’re waiting for a reply from PayPal about the errors they are sending us for some payments.

This is only affecting a small number of PayPal orders.

INVESTIGATING 4 months ago - at 10/29/2025 01:57PM

We are investigating reports that some PayPal payments are not going through. We are working with PayPal to understand the errors.

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