Outage in Ticketmatic
Service Disruption
Resolved MajorIncident Report
We are currently experiencing an issue affecting our services. Our team is actively investigating the situation and working to identify the root cause.
We understand the impact this may have and are treating this with high priority. We will provide updates as soon as more information becomes available.
Thank you for your patience.
Components affected
Ticketmatic BackofficeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 05/07/2026 08:24AM
Between 9:00 and 10:00 today, part of our back office was unavailable, affecting backoffice users.
Customer-facing ticket services were not impacted.
The disruption was caused by a security update to our infrastructure. The update has been completed and full functionality is restored.
We apologize for the inconvenience to affected back office users. If you're still experiencing issues, please reach out to support.
INVESTIGATING
10 days ago - at 05/07/2026 07:12AM
We are currently experiencing an issue affecting our services. Our team is actively investigating the situation and working to identify the root cause.
We understand the impact this may have and are treating this with high priority. We will provide updates as soon as more information becomes available.
Thank you for your patience.
Latest Ticketmatic outages
Service Disruption - about 2 months ago
serious disruption - about 1 year ago
Ticketmatic not reachable by phone - about 3 years ago
Service problems due to high load - over 3 years ago
Order crashes - over 6 years ago
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