Outage in Tide

Error: Incorrect balance display

Resolved Minor
September 12, 2024 - Started 3 months ago - Lasted 1 day
Official incident page

Need to monitor Tide outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Tide, and never miss an outage again.
Start Free Trial

Outage Details

What’s happening: Some members see incorrect balances in the Tide app and on Tide on the web. We’re fixing this. We’re sorry for the inconvenience and we’ll update this page when we’ve resolved the issue. If you need to speak to us, tap ‘Support’ in the app.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/13/2024 09:04AM

We completed the fixes and you should see the correct balance on your app again as normal!

We appreciate your patience while we dealt with the matter.

IDENTIFIED 3 months ago - at 09/12/2024 07:56AM

What’s happening:
Some members see incorrect balances in the Tide app and on Tide on the web.

We’re fixing this.

We’re sorry for the inconvenience and we’ll update this page when we’ve resolved the issue.

If you need to speak to us, tap ‘Support’ in the app.

Latest Tide outages

Error - 3 days ago
Inbound and 3DS Error - 4 days ago
Payments issues - about 1 month ago
Delay in inbound payments - about 1 month ago
Error: Invoicing - 2 months ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime