Live Tide status. See if Tide is down, view recent outages, and get real-time alerts when problems start.
Tide is operational
IsDown pulls data from Tide's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 84 incidents since started monitoring Tide status in April 2024. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
7 days ago · lasted 39 minutes
You may not be able to login or you might experience issues with other services, including payments. We’re working quickly to restore our services as soon as possible – we apologise for any inconvenience meanwhile.
9 days ago · lasted 34 minutes
Current issue: Members are currently unable to view card details in the Tide app. Payments are unaffected and Tide cards are working as normal. Resolution: We’re working quickly to fix this; however, we can’t yet advise when details will be av...
23 days ago · lasted about 18 hours
You're currently unable to 'Add Money' via 'Cards' due to a temporary technical issue. We're working to resolve this as soon as possible.
We've tracked and collected 84 incidents since started monitoring Tide status
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Josh
Can’t log into app delete app and reinstalled now can’t log into to reinstalled app. Error message
Lisa
app down as not loading - tried login in on web browser but the QR code isnt loading either on laptop
Martin
It wont let me login. Just the spinning card icon and back to login page
Claudio
No Access to Bank account because the app says the mobile phone is rooted when is not and happened without reason
sarah
accepts facial recognition but doesnt open
oliver
Hi there, I am trying to log on to tide on my laptop via my app on my phone. It says that I am logged on but the page is not responding on the website on my laptop.
Pawel
The app doesn't work completely
Andy
Tide payments has been pending all day and the customer support was useless
Sam
Unable to see account in app
Carlton
Has logged me out of app. Try and sign in but it says to go on the magic link sent to email. No magic link sent and email is correct. Cannot get any help. And can’t access bank account
Debrina
I am trying to access my Tide and the blue square keeps swirling but it will not bring me to the screen for the Face ID!
Pam
Can't login. No fingerprint login or magic link via email.
James
It doesn’t send me an email to re login to my account. I can’t pay anything as I can’t get online . Please help, fed up
Dominic
In a loop of having to verify my email / login again, receiving an OTP, awaiting verification, and finally receiving a message "we were unable to complete your request. Please try again."
Jose
I sent money to my personal account 3 hours ago. Still waiting… unbelievable
Eric
Won’t let me log in just get a white screen
Felix
I cannot login to the app to get to my account
Derek
I can’t login, doesn’t say my credentials are incorrect though.
Phil
I can’t log in, I have deleted app and tried again. Still not woo
Christopher
Faster payment not gone through after 3 hours still waiting
Stop Juggling Dozens of Status Pages – Monitor Them All in One Place
Tide isn't down. You can check Tide status and incident details on the top of the page. IsDown continuously monitors Tide official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Tide is currently operational. You can check Tide status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Tide being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Tide official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Tide last outage was on May 15, 2025 with the title "Tide platform outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Tide and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Tide with maximum flexibility
IsDown monitors Tide for major outages. A major outage is when Tide experiences a critical issue that severely affects one or more services/regions. When Tide marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Tide status page for minor outages. A minor outage is when Tide experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Tide status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Tide publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Tide and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Tide and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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