Outage in Tide
EUR & USD payments unavailable
Resolved MajorIncident Report
We’re experiencing issues with outbound EUR & USD payments.
Failed payments are not being held in a queue, so you may attempt them again. Please check back here to see when this issue has been fully resolved.
For urgent queries, tap ‘Support’ in the app.
We apologise for any inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/30/2025 08:40AM
The issue was resolved on 2025-07-29 at 11:05.
IDENTIFIED
9 months ago - at 07/29/2025 10:02AM
The issue is still occurring for a some.
We update again once a full resolution is in place.
MONITORING
9 months ago - at 07/29/2025 10:00AM
The issue seems to have been resolved.
We are monitoring the situation.
IDENTIFIED
9 months ago - at 07/29/2025 09:43AM
We’re experiencing issues with outbound EUR & USD payments.
Failed payments are not being held in a queue, so you may attempt them again. Please check back here to see when this issue has been fully resolved.
For urgent queries, tap ‘Support’ in the app.
We apologise for any inconvenience.
Latest Tide outages
Card issues - about 23 hours ago
'Send' from the Payments tab is unavailable - 3 days ago
Some card payments are being declined - 6 days ago
Some card payments are being declined - 8 days ago
Issue: Delays in onboarding and account recovery - 11 days ago
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