Outage in Tide
Some card payments are being declined
Resolved MinorIncident Report
Some card payments may fail even if funds are available.
We’re fixing this
Please check back here for updates – we’ll let you know as soon as payments are back to normal.
If your transaction is declined, you can retry making it with your physical card.
For urgent queries, tap ‘Support’ in the app.
We apologise for any inconvenience you’re experiencing at this time.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/11/2026 03:38PM
Card payments issue: resolved
Details:
Card transactions are now going through as usual.
Thank you for your patience while we fixed this.
We apologise for any inconvenience.
INVESTIGATING
4 days ago - at 05/11/2026 02:24PM
Some card payments may fail even if funds are available.
We’re fixing this
Please check back here for updates – we’ll let you know as soon as payments are back to normal.
If your transaction is declined, you can retry making it with your physical card.
For urgent queries, tap ‘Support’ in the app.
We apologise for any inconvenience you’re experiencing at this time.
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