Outage in Tide

Error

Resolved Minor
December 19, 2024 - Started 3 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Inbound Payments aren’t showing on members’ timelines. They’re held in a queue, and will appear when the issue is resolved. We’re fixing this Please check back here for updates – we’ll let you know as soon as payments are back to normal. For urgent queries, tap ‘Support’ in the app. We apologise for any inconvenience you’re experiencing at this time.
Components affected
Tide Making Payments (UK)
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 12/19/2024 04:38PM

This issue has now been resolved and all functionalities have been resolved.

IDENTIFIED 3 days ago - at 12/19/2024 02:05PM

Inbound Payments aren’t showing on members’ timelines. They’re held in a queue, and will appear when the issue is resolved.

We’re fixing this

Please check back here for updates – we’ll let you know as soon as payments are back to normal.

For urgent queries, tap ‘Support’ in the app.

We apologise for any inconvenience you’re experiencing at this time.

Latest Tide outages

Inbound and 3DS Error - 3 days ago
Payments issues - about 1 month ago
Delay in inbound payments - about 1 month ago
Error: Invoicing - 2 months ago

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