Outage in Tide
Degraded performance
Resolved Minor
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Outage Details
One of our service providers is experiencing an issue that is affecting some of Tide's functionalities. Member's might be facing issues when using Payment Links, Tap2Pay and Card Reader Payments. Additionally Add Money via Credit or Debit cards is not functional as well.
We'll provide an update here as soon as the services have been restored.
For urgent queries, tap ‘Support’ in the app, or email hello@tide.co.
We apologise for the inconvenience.
Components affected
Tide UK AppLatest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/22/2025 06:33AM
This incident has been resolved.
IDENTIFIED
about 1 month ago - at 04/21/2025 07:30PM
One of our service providers is experiencing an issue that is affecting some of Tide's functionalities. Member's might be facing issues when using Payment Links, Tap2Pay and Card Reader Payments. Additionally Add Money via Credit or Debit cards is not functional as well.
We'll provide an update here as soon as the services have been restored.
For urgent queries, tap ‘Support’ in the app, or email hello@tide.co.
We apologise for the inconvenience.
Latest Tide outages
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