Outage in Tide

App log-in issues

Major
September 16, 2025 - Started about 3 hours ago
Official incident page

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Outage Details

We're experiencing an issue that's preventing some members from logging into the Tide app. We're working to resolve this and will update this page when you can log in again. Apologies for the inconvenience. If you need urgent support, email tap Support in the app or hello@tide.co, and we'll help you.
Latest Updates ( sorted recent to last )
IDENTIFIED about 3 hours ago - at 09/16/2025 06:22AM

We're experiencing an issue that's preventing some members from logging into the Tide app.

We're working to resolve this and will update this page when you can log in again.

Apologies for the inconvenience.

If you need urgent support, email tap Support in the app or hello@tide.co, and we'll help you.

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