Outage in Tide
App log-in issues
Resolved MajorIncident Report
We're experiencing an issue that's preventing some members from logging into the Tide app.
We're working to resolve this and will update this page when you can log in again.
Apologies for the inconvenience.
If you need urgent support, email tap Support in the app or hello@tide.co, and we'll help you.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/16/2025 08:57AM
The issue has been resolved and all Members should be able to log in without any issues.
Thank you for your patience. We apologise for any inconvenience this may have caused.
IDENTIFIED
about 2 months ago - at 09/16/2025 06:22AM
We're experiencing an issue that's preventing some members from logging into the Tide app.
We're working to resolve this and will update this page when you can log in again.
Apologies for the inconvenience.
If you need urgent support, email tap Support in the app or hello@tide.co, and we'll help you.
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