Outage in Tide
Some card payments are being declined
Resolved MinorIncident Report
Some card payments may fail even if funds are available.
If your transaction has been declined, try again.
Your displayed balance may not be updating immediately.
Please check back here for updates – we’ll let you know as soon as payments are back to normal.
For urgent queries, tap ‘Support’ in the app.
We apologise for any inconvenience you’re experiencing at this time.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 04/21/2026 03:49PM
This incident has been resolved.
INVESTIGATING
6 days ago - at 04/21/2026 11:50AM
Some card payments may fail even if funds are available.
If your transaction has been declined, try again.
Your displayed balance may not be updating immediately.
Please check back here for updates – we’ll let you know as soon as payments are back to normal.
For urgent queries, tap ‘Support’ in the app.
We apologise for any inconvenience you’re experiencing at this time.
Latest Tide outages
Card issues - about 19 hours ago
'Send' from the Payments tab is unavailable - 3 days ago
Some card payments are being declined - 8 days ago
Issue: Delays in onboarding and account recovery - 11 days ago
Balances and card payments disruption - 20 days ago
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