Outage in Tide
Some card payments are being declined
Resolved MinorIncident Report
Some card payments may fail even if funds are available.
Please don't retry declined transactions until we've fixed this.
We're getting card payments back to normal. Thanks for your patience and we apologise for the inconvenience.
For urgent assistance, tap ‘Support’ in the app."
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 04/20/2026 08:46AM
This incident has been resolved.
IDENTIFIED
8 days ago - at 04/19/2026 10:33AM
Some card payments may fail even if funds are available.
Please don't retry declined transactions until we've fixed this.
We're getting card payments back to normal. Thanks for your patience and we apologise for the inconvenience.
For urgent assistance, tap ‘Support’ in the app."
Latest Tide outages
Card issues - about 19 hours ago
'Send' from the Payments tab is unavailable - 3 days ago
Some card payments are being declined - 6 days ago
Issue: Delays in onboarding and account recovery - 11 days ago
Balances and card payments disruption - 20 days ago
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