Outage in Tide
Balances and card payments disruption
Resolved MinorIncident Report
We’re experiencing an issue that may prevent your account balance from updating.
Also, some members can’t approve card transactions.
Please don’t repeat any payments for the time being.
We’re resolving this as fast as possible.
For urgent balance queries, tap ‘Support’ in your app.
Need to monitor Tide outages?
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 04/07/2026 08:33AM
We've resolved the issue that was affecting card payments and your balance updates. Payments are now running as usual.
Thanks for your patience while we sorted this out.
If you have any queries, tap 'Support' in the app and we'll help you.
INVESTIGATING
3 days ago - at 04/07/2026 08:07AM
We’re experiencing an issue that may prevent your account balance from updating.
Also, some members can’t approve card transactions.
Please don’t repeat any payments for the time being.
We’re resolving this as fast as possible.
For urgent balance queries, tap ‘Support’ in your app.
Latest Tide outages
Adding Money via Cards or Digital wallets - 4 days ago
Issue with EUR and USD payments - 8 days ago
Transactions aren't showing - 8 days ago
Subscriptions and refund issues - 9 days ago
Payment services issue - 10 days ago
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