Outage in Tide

Issue with EUR and USD payments

Resolved Minor

April 02, 2026 - Started 2 days ago - Lasted about 1 hour
Official incident page

Incident Report

We’re currently facing technical difficulties involving EUR and USD payments. If you haven’t activated these payments for your account yet, you’re currently unable to activate them. If you have activated these payments, you’re currently unable to send them, but you can receive them. We’re working to resolve this as quickly as possible, and will provide an update when it’s fixed.

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 04/02/2026 01:55PM

We’ve fixed the technical issues related to EUR and USD payments.

You’re now able to activate EUR and USD payments in your account, and make payments in EUR and USD as you would normally.

Thank you for your patience.

INVESTIGATING 2 days ago - at 04/02/2026 12:47PM

We’re currently facing technical difficulties involving EUR and USD payments.

If you haven’t activated these payments for your account yet, you’re currently unable to activate them.

If you have activated these payments, you’re currently unable to send them, but you can receive them.

We’re working to resolve this as quickly as possible, and will provide an update when it’s fixed.

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