Outage in Tide

Payment services issue

Resolved Minor

March 31, 2026 - Started about 20 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Your payments are missing your recipient details Some Outbound Payments are failing We’re fixing this Please check back here for updates – we’ll let you know as soon as payments are back to normal. For urgent queries, tap ‘Support’ in the app. We apologise for any inconvenience you’re experiencing at this time.

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Latest Updates ( sorted recent to last )

RESOLVED about 19 hours ago - at 03/31/2026 12:45PM

Payment services are back to normal

We've resolved the issue that was causing your outbound payments to fail.

Your recipient details should also now appear correctly on your timeline.

Thanks for your patience while we were working on this.

INVESTIGATING about 20 hours ago - at 03/31/2026 12:04PM

Your payments are missing your recipient details

Some Outbound Payments are failing

We’re fixing this

Please check back here for updates – we’ll let you know as soon as payments are back to normal.

For urgent queries, tap ‘Support’ in the app.

We apologise for any inconvenience you’re experiencing at this time.

Latest Tide outages

Delays in onboarding and account recovery - about 21 hours ago

Technical issue: Delays in company registration - 8 days ago

Technical issue: Company Formation - 23 days ago

Degraded Performance Affecting Home and Invoicing Tab - 27 days ago

Company registration and Confirmation Filling delay - 30 days ago

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