Outage in Tide
Inbound Payments delay affecting a small number of members
Resolved Minor
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Outage Details
Incident: A technical issue has caused a small number of Inbound Payments to be delayed this morning, appearing instead as ‘pending’ on the timeline.
Resolution: We’re expecting this issue to be resolved soon – we don’t expect that any payments will need to be made again.
If you have an Inbound Payments appearing as ‘pending’ and you’re unsure if it’s related to this issue, just tap ‘Support’ in the app and we’ll let you know.
Components affected
Tide Making Payments (UK)Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/22/2025 10:24AM
The issue has been resolved.
IDENTIFIED
about 1 month ago - at 04/22/2025 09:30AM
Incident: A technical issue has caused a small number of Inbound Payments to be delayed this morning, appearing instead as ‘pending’ on the timeline.
Resolution: We’re expecting this issue to be resolved soon – we don’t expect that any payments will need to be made again.
If you have an Inbound Payments appearing as ‘pending’ and you’re unsure if it’s related to this issue, just tap ‘Support’ in the app and we’ll let you know.
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