Outage in TigerData
Degraded Insights Metrics on console
Resolved Minor
March 23, 2026 - Started 22 days ago
- Lasted 3 days
Incident Report
Summary AI Generated
Timescale experienced degraded Insights metrics on their console due to an issue during a database upgrade, causing delays and gaps in metric processing while data ingestion continued normally. Database services remained fully operational throughout the incident. The team restored data for the most recent 24 hours and continued backfilling historical data to resolve remaining gaps from earlier time ranges.
We are currently experiencing delays and gaps in Insights metrics due to an issue encountered during a recent database upgrade.
While data ingestion is continuing, metric processing is currently lagging behind, which may lead to incomplete or delayed Insights data.
Please note that database services are operating normally, and no other services are impacted.
Our team is actively working to restore optimal disk performance. Recovery is expected to take several hours, and we anticipate improvements by tomorrow morning (US time).
We will continue to monitor the situation closely and provide updates as progress is made.
Latest Updates ( sorted recent to last )
20 days ago - at 03/26/2026 08:03AM
We have made progress in restoring Insights metrics. Data for the most recent 24 hours is now largely available.
We are continuing to backfill historical data, and during this process, some gaps or delays may still be observed for earlier time ranges.
Database services remain fully operational, and we are closely monitoring recovery progress. We will provide further updates as restoration continues.
Latest TigerData outages
Scheduled Maintenance 2026-03-09 - 2026-03-16 - about 1 month ago
Scheduled Maintenance 2026-03-16 - 2026-03-23 - about 1 month ago
Scheduled Maintenance 2026-03-09 - 2026-03-16 - about 1 month ago
Investigating Network Connectivity - about 2 months ago
TimescaleDB 2.25.1 Release - about 2 months ago
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