Outage in Timely Limited

Timely is experiencing issues

Resolved Major
June 05, 2025 - Started 5 months ago - Lasted about 4 hours
Official incident page

Incident Report

Timely is currently experiencing a temporary outage. Rest assured, our tech team are working hard to identify the cause of the issue, and apply a fix as quickly as possible. Our sincere apologies for any inconvenience caused.

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/05/2025 06:42AM

We are happy to report that this issue is now resolved! Thank you for hanging in there with us. By now you will have noticed your Timely performing normally, as expected.

MONITORING 5 months ago - at 06/05/2025 04:42AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 months ago - at 06/05/2025 03:22AM

We've identified some secondary issues with being able to log in and out of Timely. We're working on this at the moment

MONITORING 5 months ago - at 06/05/2025 03:10AM

We appreciate you keeping an eye on the Timely ‘Status’ Page. Our tech team have identified the issue, and have applied a fix. We are continuing to monitor the situation to ensure this doesn’t happen again. We still expect some small issues as we come back to full operational state but expect everything to recover

IDENTIFIED 5 months ago - at 06/05/2025 03:06AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 months ago - at 06/05/2025 02:47AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 06/05/2025 02:47AM

Timely is currently experiencing a temporary outage. Rest assured, our tech team are working hard to identify the cause of the issue, and apply a fix as quickly as possible. Our sincere apologies for any inconvenience caused.

source IsDown Widespread outage across all Timely platforms Reports started 3 minutes before official outage was reported

Users report inability to load Timely on various devices including Mac, iPhone, and web. Issues include inaccessible booking calendars and login failures, suggesting a potential server or software problem.

Latest Timely Limited outages

AWS outage impacts - 3 days ago
SMS disruption in New Zealand - about 1 month ago

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