Outage in Timely Limited

Delays to SMS messages across all regions

Resolved Minor
October 06, 2025 - Started 16 days ago - Lasted 33 minutes
Official incident page

Incident Report

We are experiencing delays with SMS messages being successfully sent / received across all regions. Currently, SMS are still sending, however at a delayed rate. We are currently investigating a solution and will update as soon as we know more.

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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 10/07/2025 01:53AM

This incident has been resolved.

INVESTIGATING 16 days ago - at 10/07/2025 01:20AM

We are experiencing delays with SMS messages being successfully sent / received across all regions.

Currently, SMS are still sending, however at a delayed rate.

We are currently investigating a solution and will update as soon as we know more.

Latest Timely Limited outages

AWS outage impacts - 3 days ago
SMS disruption in New Zealand - about 1 month ago
Dashboards aren't working - 4 months ago

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