Appointment reservations not cleared as expected in some cases

The cleanup is complete and all affected reservation entries have been removed from the calendars.
We have confirmed that everything works as expected.
The booking process was not affected at any point.

Thank you for your patience.

The fix has been implemented and is being deployed now. We are also cleaning up the affected reservation entries during the day, so the calendars will be free of this data. The booking process itself is not affected

We will confirm as soon as the cleanup is completed.

We have identified the root cause of the issue where appointment reservations were not cleared as expected in some cases and our team is working on a fix.

We are still investigating the annomaly

In some cases, reservations of appointment slots are not released or cleared as expected. The affected slots stay blocked and cannot be booked by other customers, which reduces the availability clients offer.