Outage in Tink Portugal

Novobanco - AIS Partial outage

Resolved Major

February 19, 2026 - Started 3 months ago - Lasted 2 months
Official incident page

Incident Report

We have identified the issue and are in contact with Novobanco for further information. We will update when a significant change to the situation occurs. - Affected users: 70% - Affected flow: Manual Refresh with transactions only - Start Time: 19/02/2026 18:30 CET - Bank side error: 503 error on the Transactions endpoint. - Provider name: pt-novobanco-oauth2

Components affected

Tink Portugal Novo Banco

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Latest Updates ( sorted recent to last )

RESOLVED 12 days ago - at 04/24/2026 03:54PM

This issue has been resolved. We apologize for the inconvenience.

IDENTIFIED 2 months ago - at 02/23/2026 10:04AM

- Affected users: 70%
- Affected flow: Manual Refresh with transactions only
- Start Time: 19/02/2026 18:30 CET
- Bank side error: 503 error on the Transactions endpoint.
- Provider name: pt-novobanco-oauth2

IDENTIFIED 2 months ago - at 02/23/2026 10:03AM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 02/19/2026 05:48PM

We have identified the issue and are in contact with Novobanco for further information.
We will update when a significant change to the situation occurs.
- Affected users: 70%
- Affected flow: Manual Refresh with transactions only
- Start Time: 19/02/2026 18:30 CET
- Bank side error: 503 error on the Transactions endpoint.
- Provider name: pt-novobanco-oauth2

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