Outage in Tink Portugal
Novobanco - Major outage affecting Account Information Services
Resolved MajorIncident Report
We are currently investigating an issue with Novobanco
- Affected users: 100%
- Affected flow: Auto Refresh flow
- Start Time: 5/07/2026 09:00 CET
- Bank side error: 500 error on the Balance endpoint.
- Provider name: pt-novobanco-oauth2
Components affected
Tink Portugal Novo BancoTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 07/08/2026 06:59AM
This issue has been resolved. We apologize for the inconvenience.
INVESTIGATING
13 days ago - at 07/05/2026 07:35AM
We are currently investigating an issue with Novobanco
- Affected users: 100%
- Affected flow: Auto Refresh flow
- Start Time: 5/07/2026 09:00 CET
- Bank side error: 500 error on the Balance endpoint.
- Provider name: pt-novobanco-oauth2
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