Connectivity issues affecting traffic in AWS us-east

We're currently investigating a connectivity issue affecting a subset of traffic in region AWS us-east. Some requests may experience increased latency or occasional delays. Our initial analysis indicates this is caused by network-level packet loss on the path between our load balancer infrastructure and the public internet. At this stage, we do not believe this is related to application code, recent changes, or backend service saturation. We're continuing to investigate at the infrastructure and network layer, including host-level networking, NIC behavior, and potential AWS network/AZ conditions. We're also working on mitigation options to reduce the impact while we identify the root cause. We'll share updates as soon as we have more information.