Outage in Tithe.ly

Giving App: Issues searching for Organizations

Resolved Minor
October 01, 2025 - Started 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

We're aware of an issue affecting the searching of Organizations on the Giving App. Our Engineering teams are investigating. The Giving Form via a browser is working as expected.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/01/2025 02:00PM

We’re back! Search within the Giving App is up and running. Thanks for bearing with us.

MONITORING 2 months ago - at 10/01/2025 01:43PM

[SERVICE] appears to be back up and running. We’re monitoring it closely to verify all issues are fully resolved. We’ll share another update shortly.

IDENTIFIED 2 months ago - at 10/01/2025 01:22PM

We’ve identified the issue causing the problem and are working to fix this as quickly as we can. We’ll share another update shortly.

INVESTIGATING 2 months ago - at 10/01/2025 01:00PM

We are continuing to investigate issues surrounding organization search in the Giving App. We’re investigating the root problem right now. We’ll share updates on our progress as we resolve this issue.

INVESTIGATING 2 months ago - at 10/01/2025 11:43AM

We're aware of an issue affecting the searching of Organizations on the Giving App. Our Engineering teams are investigating. The Giving Form via a browser is working as expected.

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