Outage in Tithe.ly
Youtube videos are not playing in the Church App
Resolved MajorIncident Report
We're aware of issues with embedded YouTube videos not playing as expected for Church App customers. This has been confirmed to be an issue that will need to be solved by YouTube and is not specific to the Tithely Church App. In the meantime, we recommend that customers link to their Youtube page in a tab while the embedded view is unavailable. For a guide on managing your tabs, see https://support.tithe.ly/hc/en-us/articles/31791633593879-Managing-the-Tabs-on-Your-App-Dashboard
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 12/15/2025 06:50PM
For additional information- this was related to a significant change in architecture by a service provider. Our teams have made changes to adapt to this new change and all customers using Tithely Church Apps are able to see these embeds work again. For customers that have a custom (Developer) app, our team will need to make further manual updates to the specific app.
IDENTIFIED
4 months ago - at 10/30/2025 03:13PM
We're aware of issues with embedded YouTube videos not playing as expected for Church App customers. This has been confirmed to be an issue that will need to be solved by YouTube and is not specific to the Tithely Church App. In the meantime, we recommend that customers link to their Youtube page in a tab while the embedded view is unavailable. For a guide on managing your tabs, see https://support.tithe.ly/hc/en-us/articles/31791633593879-Managing-the-Tabs-on-Your-App-Dashboard
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