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Outage in Toast

Higher Mastercard Payment Decline Rate

Resolved Minor
March 09, 2025 - Started 11 months ago - Lasted about 4 hours
Official incident page

Incident Report

We have been made aware of an issue with Mastercard payments. Customers may experience a higher rate of declined payments when using Mastercard cards. If you receive a declined payment, please attempt to retry the card, use an alternate card or take another form of payment. We will continue to monitor the situation and update when more information is available.
Components affected
Toast Card Processing
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 03/09/2025 01:07PM

This incident has been resolved.

INVESTIGATING 11 months ago - at 03/09/2025 08:41AM

We have been made aware of an issue with Mastercard payments. Customers may experience a higher rate of declined payments when using Mastercard cards. If you receive a declined payment, please attempt to retry the card, use an alternate card or take another form of payment. We will continue to monitor the situation and update when more information is available.

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