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Outage in Toast

Retail Incident

Resolved Minor
August 15, 2025 - Started about 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

We are aware of an issue with accessing Toast Retail on ToastWeb where some customers may receive an error. We are working to resolve this issue as quickly as possible and will provide updates as they are available.
Components affected
Toast Reporting
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/15/2025 11:35PM

This incident has been resolved.

MONITORING about 1 year ago - at 08/15/2025 08:33PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 08/15/2025 08:14PM

We have identified the issue causing errors when accessing Toast retail and are implementing a fix.

INVESTIGATING about 1 year ago - at 08/15/2025 06:40PM

We are aware of an issue with accessing Toast Retail on ToastWeb where some customers may receive an error. We are working to resolve this issue as quickly as possible and will provide updates as they are available.

Latest Toast outages

Toast Retail Issues - 8 days ago
Card Processing - 22 days ago
UberEats Disruption - about 1 month ago

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